Juniper-networks MX480 Manual de usuario Pagina 339

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APPENDIX G
Contacting Customer Support and
Returning MX480 Hardware
Locating MX480 Component Serial Numbers on page 315
Contacting Customer Support on page 327
Returning a Hardware Component to Juniper Networks, Inc. on page 327
Tools and Parts Required to Replace Components from an M Series, MX Series, or T
Series Router on page 328
Packing the MX480 Router for Shipment on page 329
Guidelines for Packing Router Components for Shipment on page 330
Locating MX480 Component Serial Numbers
Displaying MX480 Router Components and Serial Numbers on page 315
MX480 Chassis Serial Number Label on page 317
MX480 SCB Serial Number Label on page 318
MX480 DPC Serial Number Label on page 319
MX480 FPC Serial Number Label on page 320
MX480 PIC Serial Number Label on page 321
MX480 MPC Serial Number Label on page 322
MX480 MIC Serial Number Label on page 323
MX480 Power Supply Serial Number Label on page 325
MX480 Routing Engine Serial Number Label on page 326
Displaying MX480 Router Components and Serial Numbers
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the router or component. To display all of the
router components and their serial numbers, enter the following command-line interface
(CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis JN10B6596AFB MX480
315Copyright © 2013, Juniper Networks, Inc.
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